摘要：To say the Covid-19 pandemic has impacted almost every facet of the global economy is an understatement. Indeed, every country, business and person has experienced a significant change in how people interact which in turn impacts how people travel and how business is conducted. As there is no guide or blueprint regarding how businesses should adjust policies and procedures during a pandemic, companies across the globe have made changes to address new challenges brought by the pandemic. As business travel is critical for countless companies seeking to serve existing customers and clients, as well as generate new revenue opportunities, how travel programs adjust policies to address the challenges brought by the pandemic is essential to success and goal achievement. The pandemic grounded almost all travel, particularly business travel which is critical for many companies to generate revenue, maintain customer relationships, develop employee skillsets and recruit talent. But as the pandemic appears to wane and business travel resumes, questions arise concerning what business travel will look like in the immediate future, including

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